Payment and Shipping
Shipping costs and information
Goods can only be shipped to the countries listed as standard. Depending on the size of your order, shipping will be carried out by DHL or Hermes. The shipping costs incurred can be found in the information below.
If you would like us to ship to another country, please send us an email to hello@wattsandgrams.de before placing an order.
Shipping within Germany
We charge a flat rate of €3.95 (incl. VAT) per order for shipping within the German mainland. For deliveries to German islands, an island surcharge of €10.00 (incl. VAT) will be charged. From a total order value of € 60.00 we deliver free of shipping costs.
Shipping to other EU countries
We charge a flat rate of € 7.95 (incl. VAT) per order for shipping to other EU countries. From a total order value of € 100.00 we deliver free of shipping costs.
Delivery times
Unless otherwise stated in the respective product, the goods will be delivered within Germany within up to 10 working days; for deliveries abroad, an additional maximum period of 5 working days must be added to the respective delivery time (if advance payment has been agreed after the time of your payment instruction). Please note that there is no delivery on Sundays and public holidays. If you have ordered items with different delivery times, we will send the goods in a single consignment unless we have agreed otherwise with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Payment methods
We currently offer the following payment options via the payment service provider mollie:
- Apple Pay
- Kreditkarte
- Paypal
Further information on the respective payment methods:
Apple Pay
You can pay with Apple Pay as part of the order process. To do this, you must confirm the payment via the ‘Apple Pay’ service on a supported Apple end device by following the verification steps. Apple Pay uses the payment details you have stored in the Apple Wallet app for the transaction. You can find more information at https://support.apple.com/de-de/HT201469
Credit card
We accept the following credit cards: Visa, Mastercard, American Express.
Paypal
To process the payment, you will be redirected to the PayPal website. If you are already a PayPal customer, you can log in with your PayPal user data and initiate the payment. If you do not yet have a PayPal account, you can create a PayPal account and then confirm the payment. It is not necessary to set up a PayPal account for the payment methods direct debit via PayPal, credit card via PayPal and purchase on account via PayPal. You will then be redirected back to us.